Last updated: 12th of February 2025
1. Introduction
We at Doc Malik (“we,” “us,” or “our”) are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, use our services, or otherwise interact with us. It also informs you of your rights under UK data protection legislation and the EU General Data Protection Regulation (GDPR), where applicable.
2. Data We Collect
- Personal Information: This may include your name, email address, postal address, phone number, and payment details if you make a purchase or sign up for services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, referring URLs, page views, and clickstream data.
- Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. Please refer to our Cookie Notice (if separate) or the section below for more details.
3. How We Use Your Data
- Service Provision: To process your orders, provide you with requested services or content, and manage your account.
- Communication: To send you updates, newsletters, or marketing materials (where permitted by law or based on your consent), and respond to inquiries.
- Improvement: To monitor and analyze usage trends, and improve our website, services, and user experience.
- Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
4. Legal Basis for Processing
We will only collect and process your personal data where we have a lawful basis to do so, such as:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests, except where such interests are overridden by your fundamental rights and freedoms.
5. Data Sharing & Disclosure
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in operating our services.
- Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
6. International Transfers
Where your personal data is transferred outside the UK or European Economic Area (EEA), we take steps to ensure a similar degree of protection, for instance by using approved contractual clauses, or by relying on an adequacy decision by the European Commission.
7. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data to another service.
- Withdraw consent where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at [email protected].
9. Cookies & Similar Technologies
We use cookies to enhance user experience, personalize content, and analyze site traffic. You can control the use of cookies at the individual browser level, but disabling cookies may limit certain features of our services.
10. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
11. Links to Third-Party Sites
Our website, newsletters, or other services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. This Privacy Policy applies solely to information collected by us.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us so that we can delete the information.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be indicated by a revised “Last updated” date.
14. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: [email protected]